Learners who earn this certification will understand merchandising, marketing, store operations, loss prevention and workplace safety. Learners will master math concepts, including determining pricing strategies and calculating profit and discounts. Best practices for planning and advancing one’s career is also covered. This course is perfect for someone interested in advancing a career or a student needing to better understand how a business is run. After completing this online course, you will be able to: •Comprehend the retail ecosystem as well as the concepts of team, inventory, marketing, financials, and competitors •Understand retail operations, such as inventory management, loss prevention, and workplace safety •Know marketing and merchandising strategies, including marketing plans, approaches and technologies, merchandise systems and storage •Know how to calculate profit, understand costs, and how products and pricing affect both •Access resources and tips to explore retail careers, finding your ideal job, grow skills using KPIs, and consider personal career planning and management This class includes an exam at the end. Upon passing, you will receive an industry-backed certification identifying you as a Business of Retail Certified Specialist. This course is part of RISE Up, a training program developed by the NRF Foundation in partnership with the top retailers across the industry in the United States. This curriculum and certification are nationally-recognized in the retail industry.

The RISE Up COVID-19 Retail Operations credential, made possible by American Express, is a 40-minute training that presents best health practices from the Centers for Disease Control and Prevention and showcases tools to help keep customers and employees safe. Upon completion, you will receive a certificate from the National Retail Federation Foundation identifying you as a COVID-19 Retail Operations Specialist.

This RISE Up Customer Conflict Prevention credential is a 70-minute training developed in partnership with the Crisis Prevention Institute to train workers on how to avoid and de-escalate conflict, as well as navigate issues around mask requirements and line management. Upon completion, you will receive a certificate from the National Retail Federation Foundation identifying you as a Customer Conflict Prevention Specialist.

Learners who earn this certification will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales. Best practices for building resumes and navigating job searches are also covered. This course is perfect for someone interested in or currently working in a customer facing role, whether in retail or in another industry. After completing this online course, you will be able to: •Understand the retail industry, the customer and the value of customer service •Recognize the importance of product/service knowledge and how it impacts connecting with the customer •Understand how to meet the customer’s needs and techniques to make the sale •Practice honing customer service skills to project a professional image and build your personal brand •Know how to navigate job searches and build a professional network This class includes an exam at the end. Upon passing, you will receive an industry-backed certification identifying you as a Customer Service & Sales Certified Specialist. RISE Up, a training program developed by the NRF Foundation in partnership with the top retailers across the industry in the United States. This curriculum and certification are nationally-recognized in the retail industry.

Ed2Go. Learn to transform plain living spaces into beautiful and functional rooms. This course will give you the know-how to design a room floor to ceiling with understanding of color theory, industry trends, special arrangements, floor plans, design ideas, and interior design basics. Costs: Instructor Led (Certain Start Dates) $99, Self-Paced ($115).

Ed2Go. Learn to transform plain living spaces into beautiful and functional rooms. This course will give you the know-how to design a room floor to ceiling with understanding of color theory, industry trends, special arrangements, floor plans, design ideas, and interior design basics. Costs: Instructor Led (Certain Start Dates) $99, Self-Paced ($115).

Learners who earn this certificate will develop basic customer service skills, math skills to conduct sales transactions and an understanding of the retail industry, its impact on the economy and the diverse jobs available. Best practices for interviewing and exploring career paths are also covered. This course is perfect for someone looking for a first job and/or developing workplace readiness skills. After completing this online course, you will be able to: •Define industry terms and recognize the retail cycle •Identify the economic impact of retail •Define and understand customer service and sales skills •Understand various technology tools used in retail •Learn industry career paths This class includes an exam at the end. Upon passing, you will receive a certificate from the National Retail Federation Foundation identifying you as a Retail Industry Fundamentals Specialist. RISE Up, a training program developed by the NRF Foundation in partnership with the top retailers across the industry in the United States. This curriculum and certification are nationally-recognized in the retail industry.

Ed2Go. Learn proven techniques for planning successful events from a master event planner. This course will teach you how to develop the skills, find the resources, and gain the confidence to plan any event. Costs: Instructor Led (With Certain Start Dates) - $99.00 Self-Paced (Start Anytime)- $100.00