– Maintains, configures, troubleshoots, repairs inside plant hardware, software and

other associated equipment.

– Ensures quality of service by monitoring and responding to operational measurements

provided by the Softswitch switches and related equipment.

– Ensures functionality on the Softswitch configurations and related hardware

equipment by performing acceptance tests as appropriate and completes appropriate

forms.

– Responds to after hour emergency call out via rotating on call schedule.

– Completes service requests and clears trouble tickets by assigned due dates.

– Completes appropriate reports and records and forwards information to appropriate

departments.

– Promotes teamwork and a positive attitude.

– Assists in the installation, service, and removal of inside plant facilities and equipment.

– Updates records and performs general filing duties.

– Commits to performing job tasks in a manner that ensures a safe work environment.

• Willingly and cooperatively performs other related duties as assigned by management.

Switching Technician III:

– 0 to 1 year of experience in one or more of the following:

– AC/DC Power & Installation

– Telecom Power & Installation Battery/Cabling/ Grounding

– Basic Electronics

– Adtran, Calix and Vaonet Overview

– C20/G6/C15& GVPP Fundamentals

– (SBC & AS Integrated) Overviews

– Must acquire Wireshark Training within 18 months.

-Must acquire CompTIA Network+ certification within 18 months and maintain certification until a

higher certification is acquired.

– High school diploma or equivalent.

– Must maintain a good driving record and a valid driver license.

– Must, at minimum, meet the Certification and Training requirements of the Switching